Policies
PRIVACY
At Eclectic Health we value your privacy. Your
identity and contact information is maintained in the Perennial
Partners / Eclectic Health database, is strictly confidential, and will
never be sold to any third party. Your billing information is kept
separately on a password protected computer and is accessed only by the
Eclectic Health accountant.
BILLING / SHIPPING
Eclectic Health shall not bill your
credit card for any product until that product has shipped.
Subscription renewals to the Integrative Wellness Discount Card are the
only exception. In all other cases, products are often being shipped to
the Eclectic Health fulfillment center before they are shipped to the
consumer. Billing your credit card may therefore take up to 7 business
days. Shipping is always First Class Postal unless otherwise specified
by consumer. All transactions are in U.S. dollars.
REFUND / CANCELLATION
If your shipment arrives damaged or if the contents are expired,
Eclectic Health will refund the full amount of your purchase. Customer
service must be notified of your refund request within 5 days of
receiving your shipment. Your refund will be placed on the same credit
card used to make the purchase. At the purchasers request a gift
certificate in the amount of the refund may also be issued and applied
to a future purchase. Please refer to your Subscriber Agreement for
information about canceling your subscription.
CUSTOMER SERVICE
If you have any questions about Eclectic Health policies, please contact Customer Service at (888) 707-5716.
Eclectic Health Insurance Services is a subsidiary of Perennial Partners, Inc. and is a licensed life/health insurance agency in the State of California, #0F09608.